FAQ
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FAQ
CYC TECH Lighting kit
The CYC TECH lighting kit phone clamp extends as wide as 3.15 inches. It can accommodate all new generation phones since they are all under 3.15 inches. You can use it with your phone case.
At the 90 degrees configuration, big phones like iPhone 12/13 Pro Max, Samsung S21 Ultra as examples will be fully supported. CYC TECH lighting kit can support up to 400-500 grams in the overhead configuration.
The UNIQU Lighting Kit can support phones with cases up to 3.15 inches. New phone releases are supported e.g. iPhone 12 and 13 Pro Max and Samsung S20 and S21 Ultra. The phone clamps have silicon grips so your phone will not slide or fall out.
The minimum is 20 cm and the maximum is 83 cm.
The lights have a lifespan of 50,000 hours. The CRI rating is 80.
The pole can be extended up to 42cm horizontally from the main pole when in the 90°/ overhead or 45° configuration.
No, the UNIQU Lighting Kit cannot hold an iPad, but our iPad Kit will.
Size | 210x80x63mm |
Extended Height | 40-126cm |
Product Weight(g) | 1316g (please note) |
Load Capacity(kg) | 2.5kg |
Material | Aluminum Alloy, ABS |
LED Light | 3.8v 1000mAh |
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Deliveries to certain countries will take longer than the usual destinations, please check our shipping policy for more information.
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
4-7 Business days
Canada
7-14 Business days
Europe7-14 Business days
Australia, NZ
7-10 Business days
Central & S. America
10-20 Business days
Asia
7-14 Business days
Africa
15-30 Business days
Middle East7-14 Business days
Shipping is FREE (some exclusions may apply) and we will provide you a tracking number once your order is dispatched for air freight.
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Contact Us
You can simply Contact Us where our customer service team will be happy to help you with whatever you need!
Payments
Placing an order in our website its very easy. you can place an order 24 hours a day, 7 days a week.
 Just choose the product you would like to have.Â
Choose product type and click add to basket follow the easy steps to checkout page.Â
Here you will need to fill in your shipping address.Â
Payment you can choose 2 payment options, via PayPal or Credit Card.
We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.
Shipping And Customs
All orders are handled and shipped out from our warehouse. Please allow extra time for your order to be processed during holidays and sale seasons. We process orders between Monday and Friday. Orders will be processed within 3-5 business days from the order date and shipped the next day after the processing day.
Once you place your order, please allow 3-5 business days to process your orders. Due to high demand, your product may take 7 -14 days for delivery in the United States, and 10-16 days for international orders (depending on location)
Our team is always making sure you get your delivery sooner or within that period of time.
The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customsdepartment in your country. For further details of charges, please contact your local customs office.
Returns
If you are not happy with your purchase and wish to return an item, please contact us within 30 days from receiving your order. Please provide your order number. Our customer service team will review the return request and will send further instructions once the return is approved.
All return shipping fees and other miscellaneous fees are the responsibility of the customer.
Please contact us within 7 days from receiving your order if you received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.
Processing returns may take up to 14 business days from the day we receive your return. We will email you to confirm once your return has been processed.
All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account. If you haven’t received a credit for your return yet, here’s what to do: Contact the bank/credit card company. It may take some time before the refund is posted to your account.
Security
Any personal information given to www.cyctech .store will be protected. Your information will not be disclosed to any third parties. www.cyctech.store server will secure your personal information with up-to-date firewall and encryption techniques during the ordering process. In order to protect customers to the fullest extent, antisocialcase.com does not store your credit card information at any time. Added online security to protect your personal information from unauthorized use is provided by using advanced SSL (Secure Sockets Layer) encryption
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